The Physician Friendly Organization Scorecard

Posted by Dike Drummond MD

Is YOUR organization Physician Friendly?

When a workplace becomes toxic, its poison spreads beyond its walls and into the lives of its workers and their families.

 Gary Chapman

In our work helping thousands of over-stressed doctors recover from burnout, here is one of the most frustrating scenarios:
A coaching client and I work together to stop the downward spiral and get their energy and attitude back … and yet they are trapped inside a flagrantly toxic workplace.

We have to fight the same battle with burnout every day because the conditions at work are not physician-friendly.

They are working on themselves to build more life balance and a more ideal practice, hope returning, feeling better. 

And each work day pounds them back to the bottom of the mountain in a marathon of inefficient systems, clueless leadership and sometimes outright hostility towards physicians and the basics of the practice of medicine.

It can be very disorienting, especially if your leaders say one thing and your experience of working here is completely different. Are you really seeing this?

So let's get objective, here and now:

Here is a 19-Item Physician Friendly Organization Scorecard.
How does your employer stack up?

 

Tags: Physician Leadership, stop physician burnout

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Our Physician Wellness Strategy Template

Posted by Dike Drummond MD

Our Quadruple Aim Blueprint Webinar
The Blueprint for your Physician Wellness Strategy
Register for the Complete Webinar Replay Video

We share our 12 year, 40,000 doctor experience preventing physician burnout and our corporate wellness strategy template.

The Webinar is Ideal For:

  • Chief Wellness Officers
  • Wellness Champions
  • C-suite and other Senior Healthcare Leaders
  • All Physicians, Staff and Administrators interested in playing a role in the Wellness Strategy going forward

If you understand WHY

- the health and wellness of your people are critical to the survival of your organization

Let us show you HOW

- to build a proactive organization-wide wellness strategy NOW


Register for the Webinar Replay Here


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Learn How to Design and Deploy your Organization's Wellness Strategy in our Blueprint Webinar

Tags: physician wellness, Physician Burnout, Physician Leadership

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Physician Leadership's Dirty Little Secret #1

Posted by Dike Drummond MD

In our work with physician leaders from 175 organizations to date, it has become clear that physician leadership and physician burnout share five distinct and invisible connections.

No one talks about these risk factors - even in MBA training - so we have started calling them "Dirty Little Secrets".

If you are a physician leader - and don't have the tools to recognize and avoid these burnout connections .- you will struggle.

Tags: Physician Leadership

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Disruptive Physician Toolkit

Posted by Dike Drummond MD

Disruptive Physician Toolkit – how to raise your concerns and avoid being labeled

“Disruptive Physician” is one of the most misused terms in healthcare these days.

Most of the time it is used to silence legitimate concerns from hard working, caring physicians. Even worse is the feminine version of this toxic label - the "B Word".

Once you get either label, it can be very difficult to recover your reputation or work your way back into a position of influence. Being tossed under the bus like this is the most common cause of physicians quitting their current job. 

This whole tragic miscommunication is avoidable 90% of the time, if you learn the rules to communicating with administrators when you are upset. 

In this article let me show you an extremely important skill for any employed physician -- or any physician leader below the level of CEO ...

How to communicate your legitimate concerns up the chain of command and NOT GET LABELED "DISRUPTIVE"

Tags: Physician Burnout, Physician Leadership, disruptive physician toolkit

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Are You Seeing this Delusional Behavior from Your Leadership Team??

Posted by Dike Drummond MD

We call it the SINE WAVE DELUSION and it goes like this:

  • Your organization lost money in the last year because of lower patient visit and surgery volumes due to COVID-19. It was a Pandemic Profit Crater.

  • The leadership team cut your support staff in an effort to cut expenses/save money. Keep the ship afloat, weather the storm was the thinking. Mission accomplished, you are still here.

  • Now they expect you to make up the income shortfall by producing higher patient visit volumes and RVU's than ever before, without giving you back the support staff to hit those production targets. Just Spin that Gerbil Wheel Faster! If you can see even more patients with lower staff expense, we will be able to make up last years losses. Come on, you are a team player aren't you?

  • And now doctors are quitting. Burned out and bloodied, many labeled as disruptive. It is the healthiest thing to do for you and your family in many cases.

  • You haven't quit yet - and the thought of abandoning your patients, staff and colleagues keeps you rooted to your current practice, despite these lunatic work expectations.

Tags: Physician Leadership, stop physician burnout

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How to Talk to Senior Leaders About a Corporate Physician Wellness Strategy

Posted by Dike Drummond MD

Just how do you begin a conversation with your senior leadership team about building out a Corporate Physician Wellness Strategy?

What is the best way to bring up the staggering costs of physician burnout and the benefits of a corporate physician wellness strategy -- if your senior leaders are not already engaged in this dialog?

We have supported hundreds of doctors around the world who act as physician wellbeing insurgents in their organization - working hard to get the attention of the C-Suite on the need for a burnout prevention strategy at the level of the organization. 

Learn from our 10 years and over 175 organization experience in these critically important discussions. 

In Physicians On Purpose (POP) Podcast #18...

    • Learn how to start the conversation on a level playing field of shared understanding.
    • Learn the 3 competitive advantages of physician wellbeing.
    • Learn where to get backup and support on HOW to get started on your organizations strategy.
All in ... POP PODCAST #25:

Talking With Senior Leaders about a Corporate Physician Wellness Strategy

Tags: Physician Leadership, stop physician burnout, physicians on purpose podcast

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Patient Satisfaction should never be 100%

Posted by Dike Drummond MD

Patient Satisfaction should NEVER be 100%

Patient Satisfaction - or the "Patient Experience" is a key quality indicator for organizations and a potential bonus point for the individual physician.

Tags: Physician Burnout, Physician Leadership

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Performance, Trust and Physician Leadership Wisdom ~ Simon Sinek

Posted by Dike Drummond MD

One of the key causes of the modern Physician Burnout epidemic is the state of leadership in healthcare

Let's face it, large organizations that employ hundreds of physicians are a new development in the healthcare industry. The consolidation in healthcare continues, forming larger and larger companies, while the on-the-job-quality of life for the workers continues to deteriorate. 

Over and over again leaders emphasize numbers over mission, meaning, and culture of the group. Add COVID into the mix and it really is a perfect storm. 

  • Where did this go off the rails?
  • Where can we find new attitudes and new skills to build a healthy healthcare workplace.

In this video Simon Sinek will show you lessons he learned from the Navy Seals that can help all leaders in healthcare.

Lessons about TRUST / PERFORMANCE / TOXIC CULTURES / SOFT SKILLS / THE PETER PRINCIPLE and #PhysicianLeadership.

Check it out and PLEASE LEAVE A COMMENT.

Tags: Physician Leadership, stop physician burnout

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Physician Leaders Guide - How to lead when everyone is exhausted

Posted by Dike Drummond MD

Physician leaders understand COVID-19 is a unique type of disaster.

Instead of a POINT crisis and a recovery; like a 

  • Tornado / Hurricane
  • Flood
  • Terrorist attack

... where you get a KaBoom, an acute crisis and a recovery over days to weeks. You know, the kinds of disasters we have drills for, the ones we have code names for.

This pandemic is a series of slow tidal waves, overwhelming everything and everyone for weeks at a time as the wave hits, only to return months later and do it again. 

Sheer fatigue, exhaustion, even a sense of helplessness and hopelessness are common for you and your care team. 

All of us can rally and unite in response to an acute crisis. All hands on deck!

But how do you continue to lead and remain a high performance team for weeks and months on end when the tide of illness refuses to recede?

Tags: Physician Leadership

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Healthcare Leaders - 3 Questions on Physician Wellbeing

Posted by Dike Drummond MD

These 3 Questions for Senior Healthcare Leaders will reveal their opinions on the importance of Physician Wellbeing.

Sometimes it is darn difficult to tell whether your leaders understand and/or care about the stresses you are under.

  • The impact of COVID-19 - either blowing up or shutting down your practice.
  • The pandemic induced losses of 2020 Q2 forcing you to take a pay cut and laying off your essential support staff.
  • The daily death by a thousand EMR clicks and keystrokes.
  • The weekly struggle to carve out some meaning from your practice whirlwind and build in some family time and life balance. 

If you can catch your CMO or CEO in a quiet moment, here are three questions that will reveal how they view your professional quality of life.

Tags: Physician Leadership, stop physician burnout

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