Three Key Components of the Quadruple Aim

Medicine's new Quadruple Aim is the realization that building a quality healthcare delivery system is a lot like building a house.

If you have a good foundation, you can build a solid structure. 

If your foundation is unstable, weak or inadequate - your house will be in a constant state of falling apart. You cobble things back together, just in time for the walls to start crumbling again. 

If the "house" you want to build is a high quality, cost effective healthcare system with high patient satisfaction ... this is the old Triple Aim ... the only legitimate foundation is the health and wellbeing of the workers in the system.

The Quadruple Aim IS the foundation of quality healthcare.

Stop Physician Burnout - when even a scribe is not enough

I was in New Jersey this week working with a group that has several Scribe Pilot Projects in place. I was talking to the physicians about

- How they use their scribes
- The difference a scribe has made to the experience of their practice

And was shocked by their attitude and observations. I can summarize the conversations as follows:

"Sure ... a scribe is great/amazing/awesome ... AND it is NOT ENOUGH"

WHAT ???!!!

That may come as a shock if you - dear reader - do not have a scribe of your own. I suspect it is especially shocking if you think a scribe is the solution to your own stress at work.

Physician Burnout and the Dangers of Venting

When I deliver the Burnout Proof LIVE Workshop we always have a little discussion about VENTING. Most of the conversation revolves around if venting is healthy or not. About half of any audience will answer "Yes" to that question. I beg to differ.

Venting is very common in some workplaces, but that does not make it healthy or normal. In fact venting can be downright dangerous because it has the power to shackle you to the throne of Einstein's Insanity Trap.

Watch this three minute video to learn more.

Prevent Physician Burnout - curated resource libraries now available.

When you are aware that physician burnout is not a problem and understand its true nature as a never ending balancing act, it will become obvious you will never find a solution - the key is to focus on building your strategy to maintain balance.

We teach 117 ways to prevent burnout. Each has been proven in the real world by hundreds of physicians in all specialties AND that is a LOT of options to wade through. 

We are excited to share our new curated resource libraries so you can cut to the chase and find the best burnout prevention tools quickly and easily.

Use the links below to dive into our curated collections of tools to Get Home Sooner, Build Life Balance and become a More Effective Leader.

Each of the tools on this page will make sure you actually get home sooner. The library includes our EMR strategy recommendations, BID Huddle power tips, Batch Processing formula, the antidote to Multitasking and much more. All just a click away.

A new Family Practice study is showing only 25% prevalence of physician burnout. Does this much lower number create ...

• a controversy

• a "winner" in the "we're less burned out than you" derby

• or just another data point

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The Quadruple Aim Physician Leadership Retreat
Learn more and book your seat 
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There is a new -- and uniquely structured -- study in the Family Practice literature out this month showing a physician burnout prevalence rate of only 25% that is shaking up the widely accepted notion that over half of US doctors are most likely suffering from burnout.  (BTW, the background rate of burnout in the general population of non-physician professionals is widely quoted as being the same 25%)

Let me show you the three absolutely unique features of this research project which render it one-of-a-kind in the universe of physician burnout prevalence studies.  

This new study may be the first step in solving a mystery that has existed since the very first prevalence study was handed out over forty years ago.  I will show you this below as well. 

Physician Burnout PodCast - The Invisible Destroyer of Value and Quality 

Here is a podcast on a show called Relentless Healthcare Value hosted by Stacey Richter.

She asked some great questions and we went deep and wide into the Creative Destruction of Physician Burnout ... including both Canary and Coal Mine strategies for burnout prevention. Check it out.

USE THIS LINK to listen to the show ... it's a good one.

If there is a culture that eats physician burnout for breakfast, where do you find that restaurant and who is your server?

There IS a culture capable of eating burnout for breakfast.

A healthy workplace culture is more than a Unicorn - something you have heard of but never actually seen. Even in high stress, difficult situations, that culture will keep you connected, supporting and caring for each other. 

Unfortunately, the typical hostile, overloaded, Triple Aim whirlwind of a workplace culture in a healthcare organization will EAT YOU and your people for breakfast instead.

Inaugural Quadruple Aim Physician Leadership Retreat launching in Seattle, Washington, May 7 – 10, 2017 [Press Release]

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Learn More About the Retreat
and Secure Your Spot on the Early Bird Registration List
[ http://tinyurl.com/QuadAimLeader ]
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Burnout is rampant among American doctors. One recent survey shows 54% of practicing physicians suffering from at least one burnout symptom (1). Burnout’s pervasive negative effects include lower quality of care, patient satisfaction, higher error rates and an organizational culture of resistance and disengagement.

One of the causes of this modern epidemic is twenty years of single-minded industry focus on the Triple Aim – Cost, Quality and Population Health. In 2015 a group of healthcare leaders finally asked the obvious question, “How can our organizations provide high quality medical care if our people are burned out?” The answer revealed healthcare’s new Quadruple Aim. (2)

In these chaotic times a focus on this fourth aim – the health and wellbeing of all the people providing the care – will make the difference. When physician leaders learn the skills to reduce burnout and build a more supportive culture – actually living the Quadruple Aim – better care and satisfaction, fewer errors and more engagement will be the result, naturally and automatically.

TheHappyMD.com, Seattle, Washington 1/12/2017

TheHappyMD.com, the healthcare industry leader in burnout prevention training and coaching, announces the first Quadruple Aim Physician Leadership Retreat, May 7 – 10, 2017 in Seattle Washington.

Physician Burnout - The Fatal Flaws in the Burnout Survey Industry

The measurement of physician burnout is turning into a big business in the USA lately. Millions of dollars are changing hands for burnout, engagement and physician satisfaction surveys created and sold by some of the biggest medical groups and consulting organizations in the healthcare industry. Mayo, the Advisory Board, the MGMA come to mind immediately.

In this article let me show you the massive flaws in the physician burnout survey industry - unproven theories, conflicts of interest, outright lies and more.

NOTE:
The Future of Physician Burnout Screening is a Big Deal

At the MACRO Level:
Look a short way into the future and you can see how physician burnout scores are very likely to become a quality indicator and a hurdle the government and insurance companies could require for payment. That is a healthy move if you think about it. What payor would NOT want a healthy population of doctors providing care to their members? 

In just one hour, answering these 10 questions can make 2017 your best year yet

[ CLICK HERE for the 2018 Breakthrough Process ]

In large part, your happiness in 2017 depends on the following thought experiment …

Imagine it is actually 12 months from now ... it is Christmas of NEXT Year ...
as you look back on your 2017 ...
you break out in a grin of satisfaction ... 
and say to yourself ... "wow, what a year" ...

What is driving this warm, happy feeling?

• What are the successes of 2016 (this year) you have been able to build on?
• What have you changed / accomplished / experienced / let go of in the year 2017?
• What are the old problems/challenges you have been able to solve - or simply let go of -for the first time?

What would it take to make 2017 YOUR Best Year Yet?

Take a single hour now to fill out the Physician's 2017 Breakthrough Process Worksheet -- and watch the difference it makes ...